FAQ (Frequently Asked Questions)

1. How long does shipping take?
Most orders arrive within 7–15business days, depending on your location.

2. Do you offer order tracking?
Yes! Once your order ships, you’ll receive an email with tracking details.

3. What if I want to cancel my order?
Orders can only be canceled within 12 hours of purchase, before processing begins.

4. What if my item arrives damaged or incorrect?
Please email info@shoptrendora.life within 7 days, and we’ll send a replacement or refund.

5. Why did I receive my items in separate packages?
To ensure faster delivery — so products may arrive separately.

6. What payment methods do you accept?
We accept all major credit cards, debit cards, and secure payment options like PayPal (if enabled).

7. Do you offer refunds?
Yes, within 14 days of receiving your item (see our Refund Policy for full details).